Menu
Your Cart

FAQ

FAQ - Frequently asked Questions

FAQ

We deliver products to any city in Latvia, Lithuania and Estonia, where there are Omniva, DPD, Venipak parcel machines.

Delivery in Latvia:

The order amount exceeds 39 EUR - delivery is free.

The order amount is less than 39 EUR - 2.50 EUR for delivery.

On Thursdays delivery by courier in Riga and Jurmala is possible.

Lithuania and Estonia:

The order amount exceeds 60 EUR - delivery is free.

The order amount is less than 60 EUR - 4.90 EUR for delivery.

Via Paysera service via internet bank or MasterCard/VISA card

The fastest way to pay for an order. You will need a SMART-ID or a code card from the Internet Bank, or a payment card. We will begin to fulfill the order as soon as you pay for the order on the site.


Via Internet Banking on an issued account

When placing an order, you can select the option "Get an invoice for payment through a bank". We will then send an invoice to the email address and complete the order after receiving payment.

Transfer from account to account takes from 10 minutes to one business day. If the goods are needed urgently, send us a payment order, and we will begin to fulfill the order immediately.

In Latvia — 2-5 working days

In Lithuania and Estonia - 3-7 working days.

We work as an online store. You can see the products in our partner stores. Store addresses where you can purchase our products are listed in the "Where to Buy" section.

All products that can be added to the shopping cart are in stock. When placing an order, you can be sure that all the products you paid for will reach you within 2-7 business days.
We return or exchange a product if you receive the wrong or defective product. Then you can return it and get your money back, or exchange it for another product of equal value.
When your order is processed, you will receive a notification by mail. This usually happens within the first 10 minutes after placing an order.

We write about all promotions, novelties and special offers in our social networks:


Facebook

Instagram


Subscribe to stay up to date.

You can also subscribe to our newsletter to be the first to know the most important and receive bonuses and discount coupons and secret offers that we send only to subscribers.


With a client card you get a 5% discount on all dietstore24.com products. We issue a client card upon request to customers who have placed an order of 50 or more euros. If you have made such an order and want to receive a card, please indicate this in the comments to the order.

The largest range of our products is on this site. Addresses of partner stores where some of our products are available can be found in the "Where to buy" section.

If you don't find the answer to your question, email us at info@dietstore24.com or call +371 2424 2525.
Мы используем cookie-файлы.
Продолжайте использовать сайт или нажмите "ОК", чтобы согласиться с использованием cookie. Вы можете отключить их в любой момент в настройках безопасности вашего браузера. Все о cookie-файлах